Privacy Policy

1. Introduction

Clearwater Pools, Spas & Hardscapes LLC ("Company," "we," "us," or "our"), located in Utah, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Personally Identifiable Information (PII)

When you request a free estimate, contact us, or otherwise engage with our services, we may collect:

• Full name
• Email address
• Phone number
• Physical address or service location
• Service preferences and descriptions of work needed
• Preferred contact method

2.2 Technical & Automatically Collected Data

When you browse our website, we may automatically collect:

• IP address and approximate geolocation
• Browser type, version, and language preference
• Operating system and device type
• Referring URL and pages visited
• Date, time, and duration of visits
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

• Service Delivery: To respond to estimate requests, schedule appointments, and perform pool, spa, and hardscape services.
• Communication: To contact you regarding your inquiry via your preferred method.
• Operations: To improve our website, services, and customer experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Security: To detect, prevent, and address fraud or security concerns.

4. Information Sharing & Third Parties

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party platforms that assist in website hosting, form processing, and customer relationship management.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy.

6. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or limit the processing of your personal information. See our Do Not Sell My Personal Information page for CCPA opt-out instructions.

7. Data Security

We implement industry-standard safeguards to protect your personal information. Data transmitted through our contact forms is encrypted in transit using TLS/SSL.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related inquiries, contact us at:

• Clearwater Pools, Spas & Hardscapes LLC
• Phone: (435) 313-0116
• Email: clearwaterpoolsutah@gmail.com